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All FAQs

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Topics related to digital imaging and print studio service
Info about our paper and canvas media
A quick "how to" place a print order at
FAQs - All FAQs
Do you offer discounts?

Yes absolutely!

Many of our clients are working artists, graphic designers and others involved in the visual arts industry as well as corporate and commercial buyers.

Just create a Business account on our site - supply your ABN and registered business name during registration - on approval you can immediately begin enjoying our business users discount on all your online orders.

We also do our best to look after the next new generation of artists with a special Student Discount.


Can you provide a Certificate of Authenticity?
Yes. A true giclee print, if correctly prepared, acquires an intrinsic value as a piece of artwork as sales in Europe and the US have clearly indicated. A certificate is essential for ensuring the long term value of a true giclée print and protecting your buyers' investment.
Our certificates of authenticity should be signed by both artist and one of the Directors at Code Ice print studio.

Certificates can be ordered here

Can I send files to you on a disk?

Yes. Transfer your files to a USB drive or CD/DVD disk and post to Code Ice, PO Box 1347, Bowral, NSW 2576

Then visit PRINTS FROM DISK to place an order for your prints.




Can I order a test / proof print?

Package of Sample Giclée Prints - Priced at just $16.50 incl GST

As an artist selling your own artwork you need to be absolutely confident of the material and methods being used to reproduce your work as a fine art art giclee print. We do not send out mini swatch packs of vaguely labelled papers; the only way for you to make a real judgement about our paper, methods and quality is for us provide a very low cost print from your own work.

Your file will be printed on three of our key Hahnemuhle papers:

Photo Rag 308

German Etching




How do I create a print order?

Visit our Standard Print Size service
A fast and economical way to order quality digital giclee prints from your JPG RGB files.
Visit our Orders Page

Login or create an account

  • Click the orange "ADD TO CART" button
  • Checkout and pay by PayPal safe online payments (no PayPal account necessary)
  • Bank EFT also available

What paper do you use?

The current range of media includes superlative matte art and glossy photo papers from Hahnemühle FineArt for archival giclée prints displaying incredible detail. These genuine artist papers are made of 100% cotton or pure alpha cellulose. Smooth and textured surfaces are available.

Why do we focus on Hahnemuhle media? - because after many years of experience producing fine art giclee prints, and having tried the other papers, it was a very simple choice!

If you are not sure which paper to choose please let us know and we would be delighted to help.

Full specifications on each of our media learn more


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